Reach the right team with the right details.
For faster investigation, include your merchant code, transaction or settlement ID and the exact issue. Never send passwords, OTPs, UPI PINs, card PINs or CVV.
support@uniweb.co.in
Account, KYC, payment, refund, settlement and dashboard assistance. Signed-in merchants should use a Portal ticket for an auditable thread.
admin@uniweb.co.in
Commercial, partner, compliance and formal administrative communication.
+919837456654
Use email or a support ticket for sensitive or evidence-based cases so supporting records remain attached.
Company contact details
Response and escalation
Website form: we save a ticket and try email. Acknowledgement target: 1 business day. Payment or bank issues may take longer because partners must confirm. If unresolved, reply with the same reference rather than opening a duplicate.
Abdul Barik
Designation: Managing Director / Grievance Officer · Uniweb Technologist PVT LTD
Email: support@uniweb.co.in · Phone: +919837456654
Write “Grievance” in the subject. Include merchant code and payment/settlement ID. Acknowledgement target: 48 business hours. Escalation if unresolved after 7 days: reply on the same thread.
Tell us how we can help.
We save a ticket even if email is delayed. Include merchant code or TXN / LNK ID. Never send OTPs, PINs or passwords. SLA: acknowledge in 1 business day.
Security or privacy concern?
Mark the subject clearly and avoid sharing secrets. For a suspected account takeover, change your password and rotate exposed API credentials immediately.