Why entity-specific KYC matters
KYC should establish who the merchant is, who controls the business, what it sells and where eligible funds should be settled. Asking every applicant for every document creates confusion. The correct list depends on the legal entity, business category, ownership and payment partner.
Sole proprietorship
A proprietor will commonly need personal PAN, identity and address evidence, a business proof such as GST or Udyam where applicable, bank proof showing the proprietor or trade name, and a recent photograph or video verification. The spelling across PAN, bank and business records should be consistent or supported by an explanation.
Partnership and LLP
A partnership may need the partnership deed, firm PAN, registration or GST evidence, partner identity records, authorization and bank proof. An LLP generally needs its incorporation and LLP identification records, agreement, designated-partner information, registered-office proof and entity bank account.
Private or public company
Company review commonly includes certificate of incorporation, CIN, company PAN, constitutional documents, registered-office evidence, board authorization, director and beneficial-owner information, GST where applicable and a bank account in the company name. Material ownership changes should be reported.
Website and business evidence
Payment approval is not based only on identity documents. The website or application should accurately show products or services, prices, delivery, cancellation, refund, privacy, terms and contact information. The declared MCC and use case should match actual collection behavior.
Upload quality and security
Use clear, complete, current files. Do not crop important edges or upload an unrelated person’s document. Submit documents only through the authenticated KYC flow, not ordinary email or chat unless specifically instructed through a secure process. Never send OTPs or account passwords with a KYC document.
What happens after submission
Documents may be verified through registries, banking or approved verification providers. A reviewer may request clarification, a replacement, ownership evidence or video verification. KYC completion is one input to Live Mode approval; risk, commercial and partner activation may still be required.